Navigating a Difficult Conversation
Price:
$2.00
Description:
<p><em>This course was created to be used as practice for the skills the managers have learned in our course 'Having a Constructive Conversation About Low Performance'.</em></p><p><br /></p><p id="isPasted">It’s a difficult moment in your role. One of your team members hasn’t been performing to the right standard. They’re very behind on their targets, and the other team members are annoyed. You need to call the underperforming team member in for a one-to-one meeting to discuss their performance.</p><p><br /></p><p>You may know how you’re supposed to carry out this kind of conversation in theory. But if you haven’t had one of these difficult conversations before, it can feel quite intimidating. The good news is that this course will let you practice applying what you know, so you can feel confident about navigating difficult conversations.</p><p><br /></p><p><strong>By the end of this course, you’ll be able to:</strong></p><p><br /></p><p>• Recognize how to open a dialogue about performance issues<br />• Understand how to communicate with employees about their performance<br />• Choose suitable actions to follow up on as the employee progresses</p><p><br /></p><p><strong>Why take this course?</strong></p><p><br /></p><p>If you manage or lead people, you’ll need to be prepared to have a difficult conversation with your team members. This course will help you start a conversation about performance issues. You’ll also run through how best to discuss performance with employees, and review the most suitable actions to select for following up progress.</p><p><br /></p><p>10 mins | SCORM | Development Plan</p>