Managing a Team Conflict Effectively
Price:
$2.00
Description:
<p><em>This course was created to be used as practice for the skills the managers have learned in our course 'Conflict Management'.</em></p><p><br /></p><p id="isPasted">Different opinions are healthy at work – it’s where progress and innovation come from. When there’s a heated disagreement in a team, though, it’s uncomfortable for everyone. If conflicts aren’t resolved quickly, it can damage relationships and disrupt collaboration and productivity. Ultimately, this can affect the success of the business you work for.</p><p><br /></p><p>As a leader, it’s your job to help resolve conflicts, but that doesn’t have to be as difficult as it sounds. Recognizing the signs of a conflict is key, so you can spot it early. You should also understand when it’s the right time to step in. People respond best when they’re properly heard, so there are techniques you can use to explore each side and come to a successful resolution.</p><p><br /></p><p><strong>By the end of this course, you’ll be able to:</strong></p><p><br /></p><p>• Identify conflict in the workplace<br />• Know when to intervene<br />• Manage conflict successfully</p><p><br /></p><p><strong>Why take this course?</strong></p><p><br /></p><p>If you manage a team or people report to you, it’s likely that you’ll need to resolve a conflict at some point. In this course, you’ll get to practice spotting conflict at work and choosing the right time to get involved. You’ll also look at how to manage conflicts effectively in different situations.</p><p><br /></p><p>10 mins | SCORM | Development Plan</p>