Gathering Effective Feedback
Price:
$2.00
Description:
<p id="isPasted">Understanding how your customers think and feel is key to developing successful products. But how you gather and prioritize customer feedback needs a strategic approach. You don’t want to end up with unhelpful feedback that you can’t base decisions on, or overwhelm the product team with hundreds of urgent changes. </p><p><br></p><p>To gather feedback effectively, you can use methods such as surveys and A/B testing, but it’s important to use them at the right times. You can then sort the feedback into categories and use scoring systems to work out priorities. When you’re defining the product roadmap, things like feedback loops and balancing long-term and short-term initiatives can help, too. </p><p><br></p><p><strong>By the end of this course, you’ll be able to:</strong> </p><p><br></p><p>• Identify ways of gathering effective feedback </p><p>• Take steps to prioritize feedback you receive </p><p>• Describe how to use feedback in defining product initiatives and the product roadmap </p><p><br></p><p><strong>Why take this course? </strong></p><p><br></p><p>As a product manager, getting inside customers’ minds and turning those insights into tangible product enhancements is essential. This course will show you the best methods for collecting effective feedback and how to approach organizing and analyzing the data. You’ll also learn how to use feedback to inspire new ideas and plan future product development. </p><p><br></p><p>10 mins | SCORM | Development Plan</p>